Terms of service
Terms of Service
OVERVIEW
This website is operated by Isabel & Valentina. Throughout the site, the terms “we”, “us”, and “our” refer to Isabel & Valentina.
Isabel & Valentina offers this website, including all information, tools, products, services, and content available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with all Terms, you may not access the website or use our Services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms:
• You confirm you are at least the age of majority in your jurisdiction
• You may not use our products or Services for unlawful purposes
• You may not violate any applicable laws while using the Services
• You must not transmit malicious software, viruses, or destructive code
Violation of these Terms may result in termination of Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that:
• Your content (excluding payment information) may be transferred unencrypted across networks
• Payment information is always encrypted during transfer
• You may not reproduce, duplicate, copy, sell, or exploit any portion of our Services without written permission
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that information on this site is always complete, accurate, or current.
Any reliance placed on website content is at your own risk.
We reserve the right to modify website content without obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES
Prices may change without notice.
We reserve the right to:
• Modify products or Services
• Suspend products or Services
• Discontinue products or Services
without prior notice.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online.
Products may have limited quantities and are subject to our Refund Policy.
We make every effort to display products accurately. However:
• Colors may vary slightly between devices
• Product appearance may vary slightly depending on lighting or screens
We reserve the right to:
• Limit quantities sold
• Restrict sales by geography or customer
• Discontinue products at any time
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders.
We may limit quantities purchased per:
• Customer
• Household
• Address
• Payment method
You agree to provide accurate purchase information and update details when necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools.
These tools are provided “as is” without warranties.
Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for:
• Third-party content
• Third-party products
• Third-party services
• Third-party privacy practices
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit comments, reviews, feedback, ideas, suggestions, or other materials:
• We may use them without restriction
• We are not obligated to compensate you
• We are not obligated to maintain confidentiality
You are responsible for the legality and accuracy of content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Occasionally information may contain:
• Pricing errors
• Description errors
• Promotional inaccuracies
• Availability inaccuracies
We reserve the right to correct errors or cancel orders when necessary.
SECTION 12 – PROHIBITED USES
You may not use the website:
• For unlawful activities
• To violate laws or regulations
• To infringe intellectual property rights
• To distribute malware
• To collect personal information unlawfully
• To submit misleading information
• To interfere with security features
Violation may result in termination of Services.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that Services will always be:
• Uninterrupted
• Error-free
• Secure
• Accurate
Products and Services are provided "as is" and "as available."
To the maximum extent permitted by law, Isabel & Valentina shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Services.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Isabel & Valentina and its affiliates, employees, contractors, suppliers, and partners from claims arising from:
• Violation of these Terms
• Violation of laws
• Violation of third-party rights
SECTION 15 – SEVERABILITY
If any provision is deemed invalid or unenforceable, remaining provisions remain enforceable.
SECTION 16 – TERMINATION
These Terms remain effective until terminated.
We may suspend or terminate Services immediately if we believe Terms have been violated.
SECTION 17 – ENTIRE AGREEMENT
These Terms and related policies constitute the entire agreement between you and Isabel & Valentina.
SECTION 18 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with applicable laws.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of our website constitutes acceptance of updated Terms.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
Email: help@isabelvalentina.com
Thank you for shopping with Isabel & Valentina™